Privacy Policy

Aethelles respects your privacy and is committed to handling personal information responsibly and transparently. Aethelles is an online-only retailer with no physical store location.

Information We Collect

Name, email, phone, billing information, delivery address, order information, account information, customer service communications, device/browser information, IP address and marketing preferences.

How Information Is Collected

Information may be collected when customers create accounts, place orders, contact support, submit forms, subscribe to marketing or use the website.

How Information Is Used

To process orders, payments, delivery, support, returns/refunds, fraud prevention, security, analytics, marketing where permitted and legal obligations.

Payment Information

Payment card information is generally processed by payment providers rather than unnecessarily stored by Aethelles.

Cookies

Cookies may be used for functionality, preferences, analytics and marketing.

Sharing of Information

Personal information may be disclosed to service providers such as payment processors, delivery providers, hosting providers, website technology providers, customer support, analytics, marketing and security services.

Access & Complaints

Customers may request access to or correction of their personal information by contacting us via our Contact page or support email.

This policy will be finalized to reflect Aethelles' actual data flows, plugins, payment processors, analytics, marketing systems, hosting provider and international service providers.